Jo Anne White, PhD
Jo Anne's latest writings
How to Say No and Mean It
Y ou're concerned that you'll hurt someone's feelings or you'll let people down if you say no. Or do you believe that your employees and customers won't like you if you refuse them? No matter what business or personal relationship you are in, there are times when you'll need to decline. How you go about it will make all the difference in the responses you'll get. Why not look ahead and plan for the response you want and learn... (posted by Jo Anne 2 years 225 days ago.)
Y ou're concerned that you'll hurt someone's feelings or you'll let people down if you say no. Or do you believe that your employees and customers won't like you if you refuse them? No matter what business or personal relationship you are in, there are times when you'll need to decline. How you go about it will make all the difference in the responses you'll get. Why not look ahead and plan for the response you want and learn... (posted by Jo Anne 2 years 225 days ago.)
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